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Privacy Policy

Effective Date: 27 June 2025

 

Welcome to Games Mart (“we,” “us,” or “our”). We operate a multi-vendor marketplace for the gaming industry, accessible at https://www.games-mart.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (PDPA).

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By accessing our Site or using our services, you agree to the practices described in this Privacy Policy.

1) Information we collect

We collect several types of information from and about users of our Site, including:

(a) Personal Information

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (via secure third-party processors)

  • Account login credentials

(b) Vendor Information​

  • Payout details (e.g., bank or payment processor account info)

  • Product listings and related data

(c) Automatically Collected Data

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time and date of access

  • Referring/exit pages

  • Clickstream data

(d) Cookies and Tracking Technologies

  • We use cookies, web beacons, and other tracking technologies to enhance your experience and analyze usage.

2) How We Use Your Information

We use the collected information to:

  • Operate and maintain the marketplace

  • Process transactions and payouts

  • Communicate with users and vendors

  • Respond to customer service requests

  • Send promotional materials (with opt-out option)

  • Improve user experience and develop new features

  • Detect and prevent fraud and security issues

  • Comply with legal obligations

3) Disclosure of Personal Data

We do not sell your personal data. We may share your information with:

  • Vendors and Buyers: To facilitate transactions on the platform

  • Service Providers: Such as payment processors, hosting providers, email marketing services

  • Legal and Regulatory Authorities: When required by law or to protect our rights

  • Affiliates and Partners: In compliance with privacy and data protection regulations

4) Vendor Data

Vendors are responsible for ensuring the privacy of their own customers and must comply with applicable laws. We provide tools and resources to help vendors manage their own data collection practices responsibly.

5) Access and Correction Rights

Under the PDPA, you have the right to:

  • Access to the personal data we hold about you

  • Correction of inaccurate or outdated data

  • Deletion of your personal information

  • Objection to or restriction of processing

To exercise these rights, contact us at support@games-mart.com.

You can also manage your cookie preferences and unsubscribe from marketing emails at any time.

6) Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, collection, use, disclosure, or modification. These include:

  • Encryption of sensitive data

  • Secure payment gateways

  • Access controls and internal data protection protocols

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7) Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8) Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal data from children without parental consent. If you believe we have unintentionally collected such data, please contact us for removal.

9) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with the “Effective Date” and will be effective immediately upon posting. Continued use of the Site after such changes constitutes your acknowledgment and acceptance.

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